IT Support Engineer

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Job Description

IT support engineers monitor, install, and maintain computer systems for various businesses. In Rajawali, this position also includes tasks such as:

  1. Install and configure client computer systems.
  2. Respond to client IT support requests.
  3. Discuss with clients to diagnose software, networking, or hardware issues.
  4. Provide technical support onsite or via remote-access systems.
  5. Present solutions that meet the needs of the client.
  6. Repair hardware malfunctions, software issues, and networking problems.
  7. Maintain good client relations.
  8. Track and manage work records.
  9. Compile job reports.

Requirements:

Career Level Qualification
Analyst Bachelor’s degree in Computer Science or similar
Years of Experience Career Type
2 years Full-time

Additional Requirements

  • All gender welcome
  • Fresh graduates are welcome

Related Career:

Network Administrator
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